Proactive IT Management
Our core business is supporting your IT systems.
Our clients demand, and we deliver, a reliable, effective and quick response to their issues. Every business is different and therefore your requirements will be different from our existing clients. We do not burden you with a standard offering that only meets some of your needs. We have no points system where you cannot budget your costs nor do we have a bronze, silver or gold level of service. Every client has a level of service that is designed to meet their exact requirements with flexibility to change as you change.
Our support is delivered by trained engineers by telephone, remote access and on site. Support is available on a 24/7 basis.
Our Network Operations Centre ( NOC ) is manned 24/7 and has over 400 engineers. We monitor our clients systems 24 hours a day, 7 days a week and react to your problems before you even know they exist!
IT Support Services | Computer Support | Server Support | Business Servers | Business VOIP | Telephone Systems |
With more than 100 years combined experience in IT services, your business will receive only excellence from OCM Networks. Ideal for both established and small-scale enterprises, our services and solutions are designed for every business.
If you are looking for an IT Support company that delivers results with a proactive approach and a deep understanding of your needs, OCM Networks is the service partner for you. A Microsoft Partner Company, our business combines real world experience and affordable and cost effective services with a range of solutions that will increase your productivity and profitability. From Server Support, Computer Support to complex IT Support Services, your requirements will be delivered and exceeded.
For the smaller business we recommend Microsoft SBS or Small Business Server as an leading yet highly affordable solution that will meet your growing business needs and demands.
IT Support
You can expect a stable, cost effective and productive IT Support system with OCM Networks. Whether you are engaged in a production, manufacturing or a service-oriented enterprise, the IT requirements of your business will be delivered upon with the highest standards. Not only will your company have the capability and the potential to keep up with the market demands, your employees will be given the best productivity tools to meet your business demands.
IT Support Services
At OCM Networks, you will have access to IT support services, covering hardware, software, security, patch management and monitoring. These Information and Communication Technologies are ideal for desktops or mobile computers, servers, databases, and company networks. Whatever your needs and budget are, we will design a solution for you.
Server Support
A server performs a central role in the management and delivery of your business, from information processing to production. It is essential to obtain services which are specifically suited for the upkeep and support of servers. From 24/7 monitoring to security checks, server tuning and management, our support will keep your business running at optimal performance.
Computer Support
Most users utilise desktop computers and laptops and optimized desktop performance is essential, We provide proactive and managed mobile computer or desktop support services. OCM Networks can provide every user and remote worker with with comprehensive computer support, from printer configurations to troubleshooting remote access.
SBS
Microsoft Small Business Servers ( SBS ) are ideal for companies whose users do not exceed a total of 75 in number. This suite of solutions provides your business with the maximum return on investment, and can be implemented to meet your exact business needs. This cost-effective business server can provide your company with an email server, web mail, database and Intranet servers and many other features.
SBS 2008
SBS 2008 is the latest release from Microsoft of this established solution. It is a range of next generation Microsoft server solutions building on SBS 2000 and SBS 2003. OCM Networks can provide installation, configuration, and migration., We will provide you with detailed consultation services from our IT professionals to meet your needs.
Small Business Server
The small business server suite includes Microsoft Windows Server, Microsoft Exchange Server, Microsoft Sharepoint Services and can include Microsoft SQL. In addition your small business server can act as a fax server, internal and external web server for your company. Finally, small business server can be configured to deliver all these features to your remote users.
VOIP
Voice over Internet protocol ( VOIP ) allows businesses to achieve significant cost savings on their telephone costs. In addition, the features of VOIP systems provide improved and unified communications for your users, remote workers and branch offices.
Business VOIP
Our VoiP solutions have the all the functions of a conventional telephone system but use the internet for enhanced functionality. This can lead your business to improve communication internally and externally with a rapid ROI and usually reducing monthly costs from day one.
Telephone Systems
OCM Networks offers technologically advanced telephone systems which are software based allowing new features and third party solutions to be added all the time. Although these systems function perfectly over pure IP, we can configure any system to work with analogue, ISDN2 and ISDN30 telephone lines.