Proactive IT Management
Our core business is supporting your IT systems.
Our clients demand, and we deliver, a reliable, effective and quick response to their issues. Every business is different and therefore your requirements will be different from our existing clients. We do not burden you with a standard offering that only meets some of your needs. We have no points system where you cannot budget your costs nor do we have a bronze, silver or gold level of service. Every client has a level of service that is designed to meet their exact requirements with flexibility to change as you change.
Our support is delivered by trained engineers by telephone, remote access and on site. Support is available on a 24/7 basis.
Our Network Operations Centre ( NOC ) is manned 24/7 and has over 400 engineers. We monitor our clients systems 24 hours a day, 7 days a week and react to your problems before you even know they exist!
About Us
OCM is a Information, communications technology company.
Many different names are given to companies like ours such as
Managed Service Provider ( MSP )
IT Support Company
Value Added Reseller ( VAR )
Managed service provider is probably the " best fit " because for many of our clients we are responsible for their entire infrastructure and IT operations.
Desktops , servers, internet, phone systems , email and data are now critical to many enterprises day to day operations. Our job is to make these systems work, do what their supposed to do and to keep them running.
When we designed this site we wanted to give potential clients information on what we do and hopefully a good reason to get in contact with us.
But we were faced with a dilemma. How technical do we make the site? We decided to try and keep everything as clear as we can.
If you are technically minded and want more and deeper information on any particular service or solution then please get in contact, We are happy to converse in " techie ".