Proactive IT Management
Our core business is supporting your IT systems.
Our clients demand, and we deliver, a reliable, effective and quick response to their issues. Every business is different and therefore your requirements will be different from our existing clients. We do not burden you with a standard offering that only meets some of your needs. We have no points system where you cannot budget your costs nor do we have a bronze, silver or gold level of service. Every client has a level of service that is designed to meet their exact requirements with flexibility to change as you change.
Our support is delivered by trained engineers by telephone, remote access and on site. Support is available on a 24/7 basis.
Our Network Operations Centre ( NOC ) is manned 24/7 and has over 400 engineers. We monitor our clients systems 24 hours a day, 7 days a week and react to your problems before you even know they exist!
Outsourcing
As your strategic business partner and by outsourcing your IT to OCM you have a high quality provider that gives enhanced levels of service at a lower cost then utilising your own resources.
Outsourcing can bring multiple benefits to your business
You focus on your core business. OCM takes full responsibility for your infrastructure enabling you to do concentrate on your organisations business goals.
OCM adds value to our clients' IT by using ours years of experience and reduces cost
Whether you are looking for ways to allow your current IT personnel to stay focused on strategic initiatives or you want your IT outsourced altogether, we have managed IT solutions to help.
Instead of outsourcing to multiple suppliers to evaluate, acquire, deploy, and support technology,
you can outsource your IT to one reliable company to help with all aspects of your computing infrastructure. Outsourcing IT through OCM's services and solutions enables you to realize economies of scale, and helping your business remain competitive in your market.
Complete IT Solution
Our Complete Outsourced Solution makes outsourcing technology simple, manageable, and affordable by providing all of the needed equipment, software, and services for your PC, server, and networking needs. This equates to one point of contact and support to manage your entire IT environment for one monthly fee.