Proactive IT Management
Our core business is supporting your IT systems.
Our clients demand, and we deliver, a reliable, effective and quick response to their issues. Every business is different and therefore your requirements will be different from our existing clients. We do not burden you with a standard offering that only meets some of your needs. We have no points system where you cannot budget your costs nor do we have a bronze, silver or gold level of service. Every client has a level of service that is designed to meet their exact requirements with flexibility to change as you change.
Our support is delivered by trained engineers by telephone, remote access and on site. Support is available on a 24/7 basis.
Our Network Operations Centre ( NOC ) is manned 24/7 and has over 400 engineers. We monitor our clients systems 24 hours a day, 7 days a week and react to your problems before you even know they exist!
Threats
OCM helps your business to understand the risks and threats you face. Unfortunately, we are all facing threats to our business and the number of threats are growing everyday. Some have a nuisance value and just disrupt work, such as spam. Others are more serious and are operated by criminals who are intent on stealing your financial information.
OCM offer an initial free audit of your IT and communications security
An initial audit will include
Analyse your exposure to threats and protect your organisation's systems and data
Advise on your susceptibility to an attack utilising your firewalls, data encryption and other countermeasures
Record risks emanating from inside the organisation and from the Internet
Identify network users access to hostile applications and viruses
Identify the security risks that need to be addressed within your organisation
Recommend solutions where required