We will not recommend or supply a solution that is first generation with you as a beta tester for the developer.
We will not recommend or supply a solution that prevents you from getting 2nd or later year support from any another party.
We will provide you with full cost breakdown and highlight any ongoing licence costs
Best Of Breed
OCM's portfolio of solutions has been fine tuned over a number of years.
We are not product resellers and all our solutions will be installed, configured and supported by ourselves.
We have extensive knowledge of the software and hardware markets and can assist with your solution sourcing and procurement requirements.
If you have a particular requirement outside our areas of expertise we can recommend one of our partner companies who can assist. Again our partners are chosen with considerable care.
Microsoft Small Business Server
Microsoft's Small Business Server (SBS) 2003 makes its server software both attractive and accessible to small businesses. The package includes email and collaboration services, Internet access with firewall, Web and intranet servers, protected data storage and printing and faxing. The premium edition includes security and the ability to run line-of-business applications on SQL Server 2000.
Small Business Server 2003 is not a single application. Rather, it is a collection of Microsoft technologies -- all installed on a single server. The core of SBS is Windows Server 2003 which provides the platform for Windows SharePoint Services, Exchange Server 2003, Shared Fax services, server backup and Routing and Remote Access Services, including a firewall. The Premium Edition adds ISA Server for more complete firewall protection, SQL Server 2000 and Microsoft Office FrontPage 2003. With both versions, every user gets a copy of Microsoft Outlook 2003. From the end user's perspective, SBS delivers Exchange-based email, calendars and contact lists that can be shared with other users; file sharing and network printing; and a preconfigured intranet site using SharePoint. The SharePoint collaboration tools can be used from any Web browser, but the service is also tightly integrated with Microsoft Office 2003. SBS provides several tools for remote users, including Outlook Web Access for checking Exchange mail from any PC with an Internet connection, a virtual private networking (VPN) client, and Remote Web Workplace.
Customer Relationship Manager
Customer Relationship Management maximises all aspects of interaction a business has with its customers and suppliers. CRM is a logical approach towards using information and communications to build long lasting profitable customer relationships.
Customer Relationship Management (CRM) manages business processes including sales, support, and marketing creating effective customer sales.
ACT
Goldmine
Microsoft CRM
Sugar CRM
